How and where do I work? 

I offer both online and in person (face to face) sessions. I currently offer face to face sessions in Hendon, North London on Mondays and Tuesdays and in Borehamwood, Hertfordshire on Thursdays. Online sessions are offered throughout the week. 

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All therapies, including EMDR therapy, can be offered online and I have found this does not impact on the therapeutic benefit of the session. Session type is your choice however is dependent on availability. 

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Please contact me at lucy@proactivepsychology.co.uk to enquire about current availability. You will be added to a waitlist if your preferred session time and location is not available. 

 

What to expect 

After you have made initial contact either by telephone or email (please see contact us section), I will arrange to contact you back so we can have an initial telephone conversation about why you are seeking therapy. I will ask you about this and also gather some initial information.  

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I will then email you back with confirmation of our conversation and with the agreed session time or more information about availability and session location. I will also ask you to complete a client agreement form prior to the first session. 

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The first session will be an assessment and information session, where I will ask you for more information about your current difficulties and also other relevant information about yourself and your history. I can also give you further information on the therapies that I work with and will also answer any questions you may have. If you are happy to proceed after this session, then we will confirm a regular session time. 

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Businesses and Companies

We offer tailored mental health awareness training packages to cater to both individual and group needs. Whether it's for a specific individual concern or a broader company requirement, our bespoke programs are designed to effectively address and support mental well-being in the workplace.

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Fees and Cancellation 

My self–pay fee is £120 per session. Each session is fifty-five minutes long. You will be sent an invoice following the session and I kindly request payment within 24 hours of the session.

 

I am also covered by the major health insurance providers (BUPA, AXA, Vitality, Freedom etc.). Please check if you are unsure about whether I am covered by your insurer. 

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I do ask clients to kindly let me know if they need to cancel the session within 24 hours of the session time. If I do not receive this notice, then the session fee will be charged. I understand that on occasion there are extenuating circumstances and therefore would please ask if you can inform me of the reason for cancellation.